SHIPPING POLICY
Order Processing
Thank you for supporting our brand. We are committed to getting your order to you as quickly and carefully as possible.
All orders are processed within 2–5 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times vary depending on your location:
Canada:
- Standard Shipping: 3–7 business days
United States:
- Standard Shipping: 5–10 business days
International Orders:
- International Shipping: 7–21 business days
Please note that delivery times are estimates and may be affected by carrier delays, customs processing, weather, or other circumstances outside of our control.
Shipping Costs
Shipping rates are calculated at checkout based on your location, order size, and selected shipping method.
Free shipping promotions may be offered at certain times and will be clearly displayed when available.
Tracking Your Order
Once your order ships, you will receive a tracking number by email. Please allow 24–48 hours for tracking information to update after shipment.
Incorrect Addresses
Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is provided, please contact us as soon as possible.
We are not responsible for orders delivered to an incorrect address due to customer error.
Lost, Stolen, or Damaged Packages
Once an order has been handed over to the shipping carrier, we are not responsible for lost, stolen, or delayed packages. If your package appears to be lost or damaged, please contact the shipping carrier directly.
Please contact us if you experience an issue with your order, and we will do our best to assist you.
Customs and International Fees
International customers are responsible for any customs fees, duties, taxes, or import charges that may apply to their order.
Contact Us
If you have any questions about your order or shipping, please contact us at:
[Your Email Address]
Thank you for supporting our mission and being part of our community.